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DataLense

Product

Every order, promise and follow-up, kept and tracked

DataLense works from a copy of your WhatsApp and Telegram conversations and your ERP. Some of it is plain counting, some of it uses AI, and you can always see which is which.

Start with your WhatsApp

An overview that tells you what changed

Open DataLense on a Monday and see whether replies got faster, who is still waiting, and how busy the last 30 days were. None of this needs AI switched on.

  • Customer messages, replies sent and new people this week, against last week
  • Median reply time, and the hours when customers wait longest
  • A “needs you” list of conversations still waiting on your team
  • Insight sentences computed from your data, not written by a model
When replies slow downMedian wait, minutes

Customers who write after lunch and after 6 pm wait four times longer than the morning.

A team inbox across every number

Your sales, stores and accounts teams each have their own phones and groups. The inbox brings them together so nobody has to ask “did someone reply?” in yet another group.

  • Reply, react, forward, edit and delete from one place
  • WhatsApp communities and Telegram topics shown under their parent chat
  • Categorise chats as customer, supplier, dealer, team or logistics, and tag them
  • Give each teammate “can reply” or “read only” access per chat
Needs a reply2All sources

  • Al Noor Sanitary, Dubai

    Rate for 32mm elbow?

    2h 10m

  • Costa Pipes

    Payment done, pls check

    48m

  • Factory QC

    Batch 1142 cleared

  • Okafor Traders

    Thanks, received

One profile per customer, however many numbers

A dealer messages from his own number, his son's, and Telegram. DataLense shows them as one person with one history, so reply times and records add up correctly.

  • Same phone number across sources links automatically
  • Weaker matches are suggested, never merged without you
  • Merge or split people by hand, with the company they work for
DR

Daniel Rivera

Rivera Hardware, Valencia · Dealer

  • +34 6xx xxx 210Linked by phone
  • +34 7xx xxx 884Merged by Sofia
  • @daniel_riveraSuggested match

Records from the reports shared in chats

The daily stock sheet, the dispatch report, the photo of a signed delivery note: they arrive in groups every day and vanish up the scroll. DataLense turns them into records you can search, filter and ask about.

  • Reads Excel, CSV, PDF tables, Word documents and photos of documents, up to 30 MB
  • Approve a report type once; code reads every later copy, so AI never writes a value
  • Orders, deliveries, invoices, payments, stock lots, job cards, inspections and more
  • Every record keeps its history and a link to the chat, message and cell it came from
  • Match the names used in reports to the customers and suppliers in your ERP

Daily dispatch report

Shared in 2 groups, approved by Sofia on 12 Sep

Automatic
  1. Today, 6:42 pm41 rows
  2. Yesterday, 6:51 pm38 rows
  3. 1 Oct, 7:05 pm44 rows

Ask questions, get answers with sources

“Which customers complained about delivery delays this month?” “Which orders are still waiting to be delivered?” Ask the way you would ask your manager, and click through to check.

  • Answers come only from your workspace, never from the open internet
  • Every fact links to the record, file or message behind it
  • Uses only chats you have set to Full analysis
  • We say it plainly in the product: answers can be wrong, so check the sources

Which customers complained about delivery delays this month?

Four customers raised delays. Al Noor Sanitary waited 9 days on order SO-22311, and Costa Pipes asked twice about the São Paulo truck2.

  • 1Sales order SO-2231, ERPNext
  • 2Costa Pipes chat, 24 Sep, 11:08 am

Send it to the tools you already use

Automations

Send new messages or record changes to your CRM, Zapier, n8n or your own service the moment they happen. Filter by chat, person or condition. Each request is signed, and a delivery log keeps the last 100 for 30 days.

AI assistants over MCP

Connect Claude, Cursor, VS Code or any assistant that supports MCP. Access is read-only, limited to one workspace, and uses a personal token you can revoke. DataLense runs no model of its own for these questions.

Business profile and glossary

Tell DataLense what you sell and to whom, or let it read your public website to suggest the details. Add the abbreviations your team uses, like “DN pending for WR-14”, so answers understand your shorthand.

Members, roles and access

Owner, admin, member and viewer roles. Give someone everything, or only the sources, tags and chats you choose. Invite links work once and expire in 7 days, and every access change is logged.

Start with one number

Most teams link a single WhatsApp number first, watch reply times for a week, then switch on Full analysis for the groups that carry orders and reports.

Create your workspace

Sign in with Google or your email. AI stays off until you turn it on.